EVELYN WULearning Experience Designer
AI & Education Researcher
All work
Case study 02Applied district research

Designing responsible AI learning at scale.

How district-wide mixed-methods research became a cross-role architecture for governance, professional learning, and continuous implementation.

Explore the ecosystem
OrganizationChicago Public Schools
Timeframe2025–present
My roleGenAI Research Fellow · PI
ScopeCentral office + school-based roles
FocusGovernance · learning · equity

The problem was not adoption alone

A district can publish an AI policy and still leave people unsure how to act.

Generative AI arrived as a classroom tool, a data-governance issue, a procurement decision, a professional-learning need, and an equity question—all at once. Each role encountered a different part of the system, while district coherence depended on those parts working together.

The design challenge was to move from broad principles to learnable practice: concrete decisions, shared routines, role-specific supports, and feedback structures that could evolve as the technology changed.

How might weTranslate evidence from many roles into a coherent AI learning system—without flattening their different needs?

Listen before designing

Three evidence streams made invisible implementation needs visible.

Instead of treating stakeholders as one audience, the inquiry examined how responsibility, opportunity, and uncertainty looked from different positions in the system.

26

Executive-leader interviews

Surfaced governance choices, organizational capacity, risk ownership, and strategic priorities.

600+

Survey responses analyzed

Identified patterns in use, readiness, concern, confidence, and support needs across the district.

18

Role-specific focus groups

Created space for participants to make sense of findings with peers in similar roles.

170+

Focus-group participants

Added context, contradictions, examples, and design implications that a survey alone could not provide.

01

Gather signals

Survey, interview, and focus-group protocols built for different roles.

02

Compare perspectives

Look for shared needs, role-specific tensions, and contradictions—not only averages.

03

Translate findings

Convert themes into governance decisions, professional-learning priorities, and implementation supports.

04

Keep listening

Cross-role feedback structures make implementation a learning process rather than a one-time rollout.

A coherent architecture

Responsible practice depends on four conditions developing together.

01

Student agency

Learners understand, verify, disclose, and retain ownership of consequential thinking.

02

Human capacity

Adults get time, practice, examples, and communities—not only policy documents.

03

Infrastructure

Approved tools, data protections, procurement, and technical support make safe practice possible.

04

Governance

Clear responsibility, feedback loops, and revision processes keep implementation accountable.

Interactive system map

One district. Four learning realities.

Select each role to see how the same AI strategy becomes a different decision environment, learning need, and evidence signal.

Explore each role1/4 viewed
01School leader

How do we create consistent conditions without freezing local judgment?

Decisions this role makes
  • Set expectations
  • Allocate time and support
  • Escalate risk
  • Learn from implementation
Learning support

Implementation routines, decision guides, leader learning community, and clear escalation paths.

Evidence of readiness

Leaders can explain not only the rule, but how their school will learn and adapt.

Research infrastructure

Protocols that hear different parts of the system.

Survey, interview, and role-specific focus-group designs created comparable evidence without erasing position and context.

Sensemaking infrastructure

Reports that help stakeholders see themselves—and each other.

Findings were translated into stakeholder-ready language, cross-role feedback structures, and an advisory model.

Learning infrastructure

Professional-learning priorities grounded in real decisions.

Support needs were framed around the work people actually do, from instructional design to leadership and governance.

Governance infrastructure

Recommendations that connect values to implementation.

Decision-ready guidance addressed organizational capacity, accountability, equity, and the conditions required for responsible adoption.

What the work demonstrates

Strong learning strategy begins with institutional listening.

The work produced a 50,000-word policy and implementation synthesis, governance recommendations, professional-learning priorities, implementation strategy, and cross-role feedback structures.

Evidence boundary

This is evidence of system design—not proof of learner outcomes.

The research documents stakeholder perspectives, institutional architecture, and implementation needs. It does not claim that a completed curriculum rollout caused changes in student learning or educator practice.

Documented

Research reach, protocols, synthesis, translated artifacts, and governance design.

Next evidence layer

Use in practice, quality of role-based learning, implementation variation, and learner-level outcomes.

What this project demonstrates

At scale, learning design is the architecture that connects evidence, decisions, support, and accountability.

Mixed-methods researchLearning ecosystemsAdult learningImplementation strategyAI governance
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